Legal
Information.
Full transparency — our Privacy Policy, Refund Policy, Disclaimer, DMCA and Cookie Policy. Compliant with Canadian privacy law (PIPEDA) and applicable regulations.
Privacy Policy
Last updated: April 2026 · PIPEDA-compliantIPTV Canada processes your personal data in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Your privacy is our priority.
- Contact details: name, email address and WhatsApp number when placing an order.
- Account details: username and technical connection data for activating your subscription.
- Technical data: IP address, device type and browser type via cookies.
- Payment data: we do not store full card details; transactions are handled by secure third-party processors.
- Communications: WhatsApp messages and emails you send us for support or orders.
Contract performance, legal obligation and legitimate interest under PIPEDA.
Customer data is retained for a maximum of 2 years after your subscription ends.
Your data is never sold. Processors operate under equivalent privacy protections.
SSL/TLS encryption, restricted access controls and regular security audits.
- Access: request a copy of your stored personal data.
- Correction: have inaccurate information corrected.
- Deletion: request erasure of your personal data.
- Withdrawal of consent: withdraw consent to data processing at any time.
- Portability: receive your data in a machine-readable format.
- Complaint: file a complaint if you believe we have mishandled your data.
You have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca if you believe we have improperly processed your personal information.
Refund Policy
Last updated: April 2026 · Applies to all subscriptionsAt IPTV Canada we stand behind the quality of our service. That is why we offer a free trial before every purchase, so you can test compatibility with your devices without any obligation.
Free trial available. Request your free trial via WhatsApp before purchasing a paid subscription — completely free, no credit card required.
Refunds are granted exclusively in the following cases:
- Persistent technical issue: the service does not work on your device despite assistance from our support team.
- Double billing: a payment error resulted in a duplicate charge.
- Non-delivery: you did not receive your login credentials within 24 hours of payment.
- Changed your mind after the service was activated.
- Incompatibility not reported before purchase (free trial was available).
- Request submitted more than 48 hours after activation.
- Violation of our terms of service.
- Reseller subscriptions (separate terms apply).
Refunds are processed within 3 to 5 business days via the same payment method used at checkout.
We review each request individually and respond within 24 hours.
Contact us via WhatsApp or email with your order number and the reason for your request.
Our team reviews your request individually and responds within 24 hours.
If approved, you will receive the refund via the same payment method within 3–5 business days.
Send us your order number and the reason for your request. We respond within 24 hours.
Disclaimer
Last updated: April 2026 · Applies to iptv-ca.netThe information on iptv-ca.net has been compiled with the greatest possible care. However, IPTV Canada cannot guarantee the completeness, accuracy or currency of the information provided.
Our liability is limited to the value of your subscription. We are not liable for indirect or consequential damages.
We are not responsible for the content or privacy practices of external websites we link to.
We aim for 99.9% uptime. Scheduled maintenance will be announced in advance.
Use the free trial to verify compatibility. Incompatibility reported after purchase is not covered by our guarantee.
This disclaimer is governed exclusively by the laws of Canada. Disputes shall be submitted to the competent courts in Canada. You may also use available consumer dispute resolution mechanisms under Canadian law.
IPTV Canada is a legal streaming service. Use in violation of the law or our terms of service may result in immediate termination without refund.
DMCA Policy
Last updated: April 2026 · Digital Millennium Copyright ActIPTV Canada respects intellectual property rights and expects the same from its users. We respond to notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA) and applicable Canadian copyright law.
Your notice must include the following information:
- Your full name and contact details (address, phone number, email).
- A description of the copyrighted work you claim has been infringed.
- A description of the infringing content and its exact location (URL).
- A statement that you have a good-faith belief the use is not authorized by the copyright owner or the law.
- A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the rights holder.
- Your signature (electronic or physical).
Valid DMCA notices are processed within 5 business days.
Accounts of users who repeatedly infringe may be permanently terminated.
If you believe your content was wrongfully removed, you may submit a counter-notice that meets the legal requirements of the DMCA. Upon receipt of a valid counter-notice, the content may be restored unless the claimant initiates legal proceedings.
Send your notice with all required information via email or WhatsApp.
Cookie Policy
Last updated: April 2026 · PIPEDA & ePrivacy compliantiptv-ca.net uses cookies and similar technologies to ensure the website functions properly, remember your preferences and provide us with insight into website usage.
Cookies are small text files stored by your browser when you visit our website. Some cookies are essential for the website to function; others are optional and require your consent.
- Google Analytics: anonymous visitor statistics. Retention period: max. 14 months.
- Google Fonts: fonts served via Google servers; your IP address may be processed.
- WhatsApp Widget: when using the WhatsApp button, Meta may process data per their privacy policy.
- Payment partners: PayPal and others place their own cookies during checkout.
- Chrome: Settings → Privacy and Security → Cookies.
- Firefox: Settings → Privacy & Security → Cookies and Site Data.
- Safari: Preferences → Privacy → Block Cookies.
- Edge: Settings → Cookies and Site Permissions.
Disabling non-essential cookies may affect your browsing experience, but will not affect your IPTV Canada subscription. Your cookie preferences are saved in your browser.
Feel free to contact us. We are happy to help.